Give your business a voice that works 24/7.

Natural conversations that feel human

No more putting customers on hold

24/7/365 execution

Unlimited outreach and manages

peak demand

Natural, human-like conversations

Optional escalation to real people

Efficient and exceptional value

Exceptional

customer service

Everything you need to scale customer conversations

No need to

expand your team

How our Voice AI Agent works

Feels human, thinks faster...

1) Sending calls to us

Divert your business calls to a number we provide free of charge

2) Greeting callers

Define how you would like your calls to be answered. Your greeting and voice are fully customisable

3) Handling your calls

Identify your most common call types during onboarding

4) Answering queries

Populate your knowledge base with key information (web pages, FAQs etc.) for your AI Voice Agent to reference on calls, allowing us to answer as confidently as you do.

5) People backup always available

On the rare occasion your AI Voice Agent is unable to answer a query, it can escalate a call to your own team.

6) Post-call reporting

Receive call notifications, summaries and transcripts by email, text, or both in real time.

Meet a selection of our voice agents

Restaurant booking

Listen to real examples of our AI voice agents handling different scenarios with natural language understanding.

Qualifying leads

Data collection

Ready to give your business a voice?

Your bespoke Voice AI Agent could be live within days

About us

With over 20 years in the financial services sector, Scott has developed a sharp eye for evaluating business models and spotting growth opportunities. Driven by a passion for innovation, the company leverages the latest AI tools to create tailored solutions that help businesses streamline lead capture, enhance customer engagement, and turn every interaction into a winning opportunity.

The vision behind EdgeLabAI isn't just about conversation, it's about conversion. By combining cutting-edge voice technology with a focus on ROI, we build agents that don't just talk; they deliver measurable business outcomes.

Frequently asked questions

How does our Voice AI understand different accents and languages?

Our AI is trained on diverse voice data from around the world, enabling it to understand and respond to over 50 languages and countless regional accents with high accuracy. The system continuously learns and improves from interactions.

Can I customise the voice agent's personality?

Absolutely! You can customize the voice, tone, personality traits, and even specific phrases your agent uses. Want it professional and formal? Or friendly and casual? You're in control of how your brand sounds.

What happens if the voice agent can't answer a question?

When the AI encounters a question outside its training, it seamlessly escalates to a human agent while providing context about the conversation. You can also set up custom fallback responses for specific scenarios.

How does pricing work?

Our pricing is based on a monthly subscription, but with no minimum contract period, so you have full flexibility!

Is there a free trial?

Yes! We offer a 14-day free trial with full access to all features. No credit card is required to start. You can experience the full power of VoiceAI before making any commitment.

How long does it take to set up?

We get working right away and aim to be live within 7 days.

Can I keep my phone number?

Absolutely. You don't need to change a thing. We will guide you through setting up call forwarding.